- Relocation Assistance Provided: No
- Tax Status: Railroad Retirement Taxes
- Overtime Status: Exempt
The Sales Manager is responsible for supporting growth across the TRANSFLO commercial portfolio by managing customer relationships, developing new business opportunities, and partnering with internal teams to deliver transload solutions that meet customer supply chain needs. This role supports revenue retention, volume growth, customer satisfaction, and successful execution across the TRANSFLO terminal network while building sales, account management, and transportation industry expertise.
Primary Activities and Responsibilities
Manage assigned TRANSFLO customer accounts and support revenue retention, volume growth, and customer satisfaction across designated markets or commodity segments.
Identify and develop new business opportunities by understanding customer supply chain needs, commodity flows, terminal capabilities, and competitive alternatives.
Support sales efforts for TRANSFLO and CSX Transportation solutions, including customer outreach, opportunity development, proposal preparation, and follow-up activities.
Partner with TRANSFLO Operations, CSX Sales & Marketing, Industrial Development, Finance, Customer Service, and other internal teams to evaluate opportunities and support customer solutions.
Assist with pricing requests, commercial analysis, customer presentations, and business reviews under the guidance of senior commercial leadership.
Develop and maintain account plans that identify customer priorities, growth opportunities, relationship contacts, competitive risks, and action items.
Build strong customer relationships through regular communication, site visits, issue resolution, and proactive follow-up.
Monitor account performance, customer needs, terminal activity, and market trends to support sales strategy and network growth.
Represent TRANSFLO in customer meetings, internal discussions, and selected industry events as appropriate.
Perform miscellaneous activities and responsibilities as assigned by manager.
Knowledge and Skills
Customer relationship management and account support
Consultative selling and customer discovery
Ability to identify and advance new business opportunities
Pricing, financial, and margin analysis skills
Sales pipeline tracking and follow-up discipline
Knowledge of transportation, logistics, supply chain, rail, or transload industries
Ability to understand customer supply chain needs and position TRANSFLO solutions
Microsoft Office skills
CRM, sales reporting, and performance tracking
Strong oral and written communication skills
Ability to prepare and deliver customer and internal presentations
Ability to collaborate cross-functionally with Operations, Finance, Marketing, Customer Service, Industrial Development, and Sales teams
Minimum Qualifications
- Bachelor's Degree/4-year Degree
- 1-3 years of experience in Transportation, Logistics, Supply Chain, Operations, Business, Sales, Account Management, Marketing, Finance, or a related field
Preferred Qualifications
- 2-5 years of experience in Transportation, Logistics, Supply Chain, Operations, Business, Sales, Account Management, Marketing, Finance, or a related field
- Internship or prior experience supporting customer-facing or commercial activities
About Us
CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on
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At CSX, two of our six Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click
here to view the EEO is Law poster.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity.
At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits
here.
