Job Summary:
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented Service Administrator supporting our Distribution business in (Summerville, SC).
In this role, you will make an impact in the following ways:
Serve as the primary point of contact with customers by phone, and email. Developing positive relationships with key customers supporting power generation.
Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans, and provide status updates to customers on repair work.
Review/create work orders to ensure accuracy for invoicing and warranty.
Other administrative task on a need-by-need basis.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment. Learn more about this role and how you can begin Working Right . Our Electrified Power Business Unit (EPBU) delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience. Cummins Electrified Power are a leading provider of flexible battery solutions for demanding automotive and power applications .