Service Parts Associate

• Affiliated to Bargaining Unit/Trade Union: No
• Pay Range: 58,560.00 - 87,840.00 USD ANNUAL
• Relocation Eligible? Yes
• Allowable Work Locations: AK,AL,AR,AZ,CA,CO,CT,DC,DE,FL,GA,HI,IA,ID,IL,IN,KS,KY,LA,MA,MD,ME,MI,MN,MO,MS,MT,NC,ND,NE,NH,NJ,NM,NV,NY,OH,OK,OR,PA,RI,SC,SD,TN,TX,UT,VA,VT,WA,WV,WI,WY
• Does the role require work to be done 100% onsite due to its operational nature? No

Job Summary:

Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.

We are looking for a talented Service Parts Associate to join our Distribution business in (San Leandro, CA).

We offer competitive pay and benefits! 

Will make an impact in the following ways:

• Assist customers, technicians, and internal teams with identifying and ordering the correct parts and supplies.
• Process parts orders, customer transactions, shipping, receiving, and inventory activities.
• Utilize parts catalogs, systems, and technical resources to source parts efficiently and accurately.
• Maintain strong customer relationships by providing timely support and identifying upsell opportunities when appropriate.
• Support inventory accuracy, warehouse organization, and compliance with Cummins Health, Safety & Environmental policies.

Responsibilities

In order to be successful in this role you will need the following:

• Experience in parts sales, customer service, warehouse operations, or inventory management.
• Ability to identify, source, and process parts orders using catalogs and business systems.
• Strong customer service and communication skills with the ability to resolve issues effectively.
• Proficiency with Microsoft Office applications and computer-based inventory/order management systems.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Experience supporting heavy-duty, automotive, industrial, or equipment parts operations is preferred.

Qualifications

Compensation and Benefits 

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

About Us