HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    CU

    Customer Value Partners

    Management Consulting

    Program Director, Informatics

    UNAVAILABLE, United StatesOn-SiteFull-time20+ yrs experiencePosted 1mo ago
    All Customer Value Partners jobs

    Job description

    Overview

    The Program Director, Informatics is a key leadership position responsible for managing comprehensive clinical informatics services in support of digital health initiatives at VA Medical Centers. This role oversees programmatic resources across all areas of expertise to ensure features are acceptable, of high quality, and meet industry standards while supporting the VA's Electronic Health Record Modernization (EHRM) efforts.

    Responsibilities

    Program Leadership & Management

    • Lead and manage the performance of contract work for clinical informatics services supporting the Office of Health Informatics (OHI) and Electronic Health Record Modernization activities
    • Manage a portfolio of products and projects across diverse IT initiatives, both large and small
    • Provide strategic direction for programmatic resources across all areas of expertise
    • Maintain full authority to act on all contract matters relating to daily operations
    • Ensure all deliverables are traceable to measurable outcomes

    SAFe® Agile Implementation

    • Demonstrate deep understanding and application of SAFe®'s Lean Agile principles and practices
    • Drive value and sustain organizational change through the empowerment of high-performing Agile teams
    • Facilitate operational excellence through continuous delivery methodologies
    • Support 20 iterations annually with additional intervals for innovation and planning
    • Coordinate two-week iteration cycles with quarterly program increments

    Risk & Performance Management

    • Identify and mitigate risks to programs and initiatives
    • Manage cost, schedule, and performance across the contract portfolio
    • Conduct performance assessments and establish metrics for success
    • Monitor progress, address risks, and ensure continuous value delivery

    Systems Development & Strategic Planning

    • Apply expertise in full systems development life cycle
    • Provide guidance on enterprise-wide network engineering
    • Lead strategic information planning initiatives
    • Support business process reengineering efforts
    • Ensure solutions align with organizational structure and management practices

    Stakeholder Coordination

    • Coordinate with VA staff, clinical leadership, and technical experts
    • Facilitate communication between government leadership and contractor teams
    • Support engagement with over 170 VA Medical Centers

    Qualifications

    • Minimum 15 years of professional experience (or 20 years with Bachelor's degree)
    • Proven expertise as a program manager in a clinical informatics setting
    • Demonstrated experience managing diverse IT projects in healthcare environments
    • Experience with portfolio management of products and projects
    • Deep knowledge of full systems development life cycle
    • Proficiency in enterprise-wide network engineering
    • Expertise in strategic information planning and business process reengineering
    • Understanding of both Oracle Health Millennium/Cerner and VistA/CPRS systems
    • Required: Current knowledge and demonstrated application of SAFe® Lean Agile principles
    • Experience driving organizational change through Agile methodologies
    • Proven ability to empower high-performing Agile teams
    • Strong understanding of continuous delivery and DevOps practices

    This position is contingent upon program award. We are proactively recruiting qualified candidates in advance of contract award.

    About CVP

    CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

    CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.

    At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

    Job details are sourced from the employer's original posting.

    Open job posting
    CU

    About the company

    Customer Value Partners

    Customer Value Partners is a management consulting firm that helps companies improve their customer experience and operational efficiency.

    View all Customer Value Partners jobs
    Industry
    Management Consulting
    Open roles
    55

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.