Location: Omaha, NE
Reports to: Property Manager
Direct Reports: None
About CVL
CVL is an established real estate investment and property management company with over two decades of experience building and managing vibrant, people-centered communities across the Midwest. With a portfolio of more than 1000 multifamily units and ambitious plans for strategic expansion, CVL is rooted in a strong culture of integrity, collaboration, and operational excellence.
At CVL, we prioritize people, act with integrity, foster vibrant communities, embrace innovation, and work together to deliver excellence — every day, in every role.
The Opportunity
We are seeking a skilled and dedicated Preventative Maintenance Technician to help ensure the safety, functionality, and overall satisfaction of our communities. This role blends hands-on technical work with strong communication and customer service. This is a high-impact role for an individual who enjoys problem-solving, takes pride in quality workmanship, and is committed to providing exceptional service to residents and staff across the community.
Key Responsibilities
People Management
- Communicate professionally with residents, coworkers, and vendors to ensure maintenance requests are clearly understood and completed to high satisfaction.
- Support a positive work environment by collaborating with maintenance staff, sharing knowledge, and assisting teammates during high-volume or complex projects.
- Represent the maintenance team with professionalism, demonstrating empathy, patience, and respect when interacting with residents and addressing their concerns.
- Participate in regular property walk-throughs to identify maintenance needs, safety issues, and opportunities to improve the resident experience.
- Provide feedback to supervisors on recurring issues, resident concerns, and ways to improve maintenance processes or service delivery.
- Assist with the on-call rotation by responding promptly, helping troubleshoot issues, and coordinating with teammates or supervisors when repairs need prioritization.
Administrative Management
- Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
- Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. This includes recording actions taken to remedy the situation.
- Supports cost-cutting and expense control by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
- Complies with safety related laws and requirements, tool manufacturer requirements and reporting accidents and incidents promptly and accurately.
- Inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards.
Preventative Maintenance
- Performs scheduled HVAC filter changes in all assigned units, following established maintenance schedules and documenting completion accurately in the work order system.
- Cleans evaporator and condenser coils on HVAC systems to maintain system efficiency, extend equipment life, and prevent failure.
- Inspects and cleans dryer vents in all assigned units to reduce fire risk and ensure proper appliance operation, flagging any obstructions or damage for follow-up repair.
- Conducts in-unit appliance inspections, checking ranges, refrigerators, dishwashers, and other appliances for proper operation, safety, and cleanliness, and reporting deficiencies requiring repair.
- Maintains accurate records of all preventative maintenance completed, including unit number, date of service, and any items flagged for follow-up repair.
- Performs other maintenance related job duties as assigned.
Why Join CVL?
- Play a meaningful role in keeping our communities safe, comfortable, and well-maintained for residents.
- Join a mission-driven company with a 20-year track record of excellence.
- Lead a talented team while still engaging in hands-on technical work.
- Enjoy the stability of an established organization with opportunities for growth.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.
