Cyabra helps global enterprises and governments restore trust and authenticity when manipulated content, coordinated behaviors, and inauthentic actors distort what’s real online. The solution analyzes who is operating, how activity is amplified, and how narratives are leveraged, translating evidence into clear mitigation steps teams can act on quickly. By reducing ambiguity and unnecessary reaction, Cyabra enables confident, proportionate action when clarity matters most.
ABOUT THE ROLE:
We’re looking for a highly analytical, independent, and solution-oriented Customer Success Manager (CSM) to support and grow a portfolio of clients across the private sector, with a strong focus on brands, and Marketing/ PR agencies. This role goes beyond traditional account management - you’ll act as a strategic partner & consultant, helping clients extract actionable insights, optimize campaigns, and maximize the value of Cyabra’s platform.
You’ll collaborate across Cyabra’s Sales, Product, Support, and Marketing teams to ensure every customer interaction is a value-add experience. The ideal candidate is proactive, data-savvy, and deeply curious - excited by the idea of working at the intersection of technology, intelligence, and social impact.
This is an exciting opportunity for someone eager to combine customer-facing expertise with strategic, technical, and creative thinking in a fast-paced New York environment.
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Job details are sourced from the employer's original posting.
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Cyabra is a company that provides online brand protection and reputation management solutions.