Responsibilities:
Expand production stability process created by client team member to grow into existing Surface and Xbox returns channels (Retail, Brick and Mortar, etc.). Responsibilities include defining and refining process mappings between organizations and systems. Once process are mapped follow up deliverables include highlighting key pain points and driving thought leadership into resolving client needs. Includes insight into BI and reporting capabilities utilizing Power BI. Role includes leading weekly reviews with Director level clients.
Primary Skills/Must Have:
Strong written and oral communication skills with an process focused mindset and a soft touch.
Secondary Skills/Nice to Have:
Visual Studio TFS, SQL, Critical thinking and time management
All your information will be kept confidential according to EEO guidelines.Job details are sourced from the employer's original posting.
Open job postingAbout the company
Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence. Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” – joining the country’s fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years.