Provides customer service by receiving and recording cash and charge payments for goods and services provided by the store.
Essential Functions/Duties:
- Greet customers entering the store.
- Answer customers' questions and provide information on store merchandise.
- Establish or identify prices of goods, services, and tabulate bills using calculators, cash registers, or optical price scanners.
- Compute and record totals of transactions.
- Receive payment by cash, check, credit card, voucher, or automatic debit.
- Validate check payments by requesting driver’s license information.
- Issue receipts, refunds, credits or change due to customers.
- Bag or box merchandise for customers.
- Offer customer carry-out service at the completion of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Maintain clean and orderly checkout areas.
- Process merchandise returns and exchanges.
- Request information or assistance using paging system.
- Resolve customer complaints in a courteous manner and involve supervisor when necessary.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight to determine prices.
- Recommend accessory items or related merchandise when appropriate.
- Assist in investigations to resolve any register or transaction out-of-balance problem.
- Assist in stocking shelves and marking prices.
- Answer telephone.
- Other duties as assigned by store management.
