Provide direct customer service and support by selling merchandise on the sales floor, assisting in customer carry-outs, stocking and restocking of merchandise. This position specializes in the areas of clothing, footwear and accessories. Essential Functions/Duties: Sell merchandise and advise customers on merchandise price and features. Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Advise and assist customers in ordering specialized merchandise as needed. Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards. Answer telephones and handle routine customer telephone inquiries. Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise. Prepare and participate with inventory cycle activities.
Move material using appropriate material handling tools and equipment including but not limited to: by-hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles. Other duties as assigned by management, related to customer service, merchandising and handling of products.
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