THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.
Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.
Essential Functions/Duties:
- Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
- Demonstrate product features, functions and accessories.
- Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
- Verify detailed information from customers for firearms sales related background checks.
- Utilize ATF, FBI, and State systems when appropriate.
- Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
- Answer telephones and handle routine customer telephone inquiries.
- Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
As Needed:
- Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
- Other duties as assigned by management, related to customer service, merchandising and handling of products.
