The Operations Manager is responsible for oversight of the day-to-date operations of the dental offices under their supervision and ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and buy into the company’s purpose and mission, as demonstrated by their actions. Responsible for profit & loss and overall success of the practices in the local market.
This position works 8am-5pm, M-F. Pediatric Management experience required.
- Directs and supervises Practice Managers and employees engaged in center operations.
- Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
- Assists in planning and preparing work schedules and assigns employees to specific duties.
- Assists in hiring, training, and evaluating Practice Managers in consultation with Human Resources.
- Provides performance management, including employment separations in consultations with Human Resources.
- Assists in developing and maintaining new policies, procedures and training programs for the center.
- Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
- Recommends cost saving methods to improve efficiency of center.
- Provides sales and marketing support by conducting various events to present information and education on specialty services to customers and community.
- Supports Lead Doctors to identify and resolve problems with service to customers.
- Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.
- Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
- Assists with annual forecasting and strategic planning for centers in the region.
- Performs other duties as assigned.
We take care of our valued employees by offering:
- Paid Time Off
- Paid Holidays
- Medical, Dental and Vision benefits
- Health Savings Account, Flex Spending
- 401K
- Short and Long Term Disability Insurance
- Life Insurance
- Opportunities for Community Giving Back
Education/Experience:
- Bachelor’s degree is preferred, but not required.
- Minimum of 3 years of experience in dental or related fields
- Minimum of 2-3 years of management experience.
Specific Skills:
- Effective communication and interaction with all levels of employees and customers.
- Establish and maintain working relationship with all levels of colleagues.
- Leadership capabilities.
- Analytical skills.
- Basic understanding of financial statements and key metrics surrounding the dental field.
