ILUS - Field Service Coordinator

Overview

About Us

Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

Position Summary

Creates, tracks and oversees projects and financials for Field Service/ Resident System Support (RSS)

Departments

Responsibilities

• Oversees projects from creation to closure
• Track project costs and budget requirements
• Create invoices and complete Customer requested submission
• Set up and host meetings as needed in support of departmental/ projects financial support
• Provide back-up support for the Technical Support Coordinator
• Issue POs to Subcontractors for service and parts
• Cross training and other responsibilities as needed and directed by Management

Qualifications

• Bachelor’s degree or equivalent experience
• Computer skills including MS Office, Excel, SAP a strong plus
• Strong verbal and written communication
• Ability to read and decipher complex job requests
• High level of problem-solving skills
• Ability to multi-task while maintaining attention to detail and deadlines
• Self-motivated with a strong work ethic