Quality Manager
Department: Quality Division: Operations
At Daniel Defense, Only the Best Build the Best…
Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission, Honor God. Defend Freedom®, is accomplished by serving customers and providing top-quality solutions to our military, law enforcement, and civilian customers seeking premium firearms for home defense, hunting, and sport shooting.
As a Quality Manager you will be responsible for the functions outlined below:
Essential Functions:
- Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
- Responsible for the development, implementation, and strict adherence to a quality program.
- Develops and/or reviews standards, policies, and procedures for all functions and departments involved with or related to the production of all products.
- The Director of Quality has the authority and decision over the shipment of any product or products and accepts the responsibility for products being in compliance with all regulatory and company standards.
- Reviews and resolves quality control problems/concerns with the Quality Assurance Manager and others including vendors, customers, quality control personnel, and any personnel related to production.
- Periodically inspects completed quality control checklists, forms, and other documents; randomly inspects and verifies quality control checks for conformance to prescribed standards.
- Schedules and performs quality audits and reports findings to the Director of Quality and Vice President of Operations.
- Manages RCCA’s, and ensures timely resolution of findings.
- Manage functional area LDM boards.
- Facilitate PFMEA’s and PCP’s for new and existing processes.
- Receives and reviews all customer satisfaction surveys and customer contacts and complaints. Reviews complaint trends and product/component failure analysis; reviews corrective actions with appropriate personnel.
- Prepares reports and other documentation required by regulatory agencies and to support the quality function.
- Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
- Provides adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.
- Other responsibilities as deemed appropriate or necessary by management.
Knowledge and skills:
- Bachelor’s Degree with 5+ years of experience in Quality or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
- 1- 3 years supervisory experience.
- Managers subordinate staff in the day to day performance of their jobs.
- Extensive knowledge of the function and departmental processes.
- Must have proven ability to lead a diverse team of technicians.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Must be able to demonstrate strong organizational and managerial skills.
- Project management experience is a must; prefer someone with strong MS-Project skills.
- The ideal candidate is certified in one or more quality-related disciplines (e.g., CQA, CMQ/OE, PMP).
- Experience with MS-Office is extremely helpful.
- Demonstrated ability to work in accordance with our Company Values.
Physical Requirements:
- Must be able to lift and carry awkward items weighing up to 50 pounds.
- Requires intermittent standing, walking, sitting and bending throughout the work day.
- Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
- Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.
Daniel Defense is an Equal Opportunity Employer, including disability and protected veteran status, and promotes a Drug-Free Workplace.
Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at-will employer.
