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    Dascena

    Health Tech

    Customer Success Specialist

    Oakland, United StatesOn-SiteFull-timePosted 1mo ago
    All Dascena jobs

    Job description

    As a Customer Success Specialist, you will be responsible for ensuring a smooth and efficient transition for our new incoming clients, as well as maintaining a healthy and productive relationship with existing clients.

    Responsibilities

    • Act as a liaison between our engineers and clients
    • Conduct post-launch case studies and reviews
    • Address client issues that surface post-launch
    • Ensure customer success long term
    • Has a Bachelor’s degree or equivalent experience. A background and/or interest in healthcare and science is a plus.
    • Is a proactive (not simply reactive) self-starter with an entrepreneurial spirit
    • Has expert communication and interpersonal skills
    • Has a demonstrated record of success
    • Constantly wants to improve and motivates themselves and others

    All your information will be kept confidential according to EEO guidelines.

    Job details are sourced from the employer's original posting.

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    About the company

    Dascena

    Dascena is a health tech start-up located in downtown Oakland. We have developed and implemented predictive machine learning algorithms in hospitals that are used to detect deadly conditions and improve care outcomes. We are also exploring other applications of our technology in the pharmaceutical world and beyond. We are looking for a highly motivated and talented individual to join our team as we build and transform our company.

    View all Dascena jobs
    Industry
    Health Tech
    Open roles
    3

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