We are seeking a detail-oriented Transcriptionist to accurately transcribe audio recordings dictated by property and casualty insurance claims adjusters and other stakeholders into written statements and reports. The ideal candidate will have strong listening skills, knowledge of property and casualty insurance terminology, and a high level of accuracy while maintaining strict client data confidentiality.
Reporting to management or the file supervisor, the incumbent is responsible for the accurate and structured transcription of audio files in English (insureds’ statements, adjusters’ notes, investigation reports, recorded interviews) into clear, precise written documents that comply with the firm’s standards.
Accurately transcribe recorded statements and audio notes from claims adjusters
Review, proofread, and format documents according to internal standards
Ensure linguistic quality (grammar, spelling, insurance terminology)
Meet file processing deadlines
Maintain strict confidentiality of personal and sensitive information
File and upload documents into electronic claim management systems
Bachelor’s degree required; MBA/Insurance & Risk Management Operations/Logistics specialization preferred. In addition, Transcriptionist diploma or certificate required
Excellent written English listening, typing, and proofreading skills
1-3 years of prior experience in the transcription industry (insurance or related field considered a strong asset)
Good knowledge of property and casualty insurance terminology (strong asset)
Strong typing speed and accuracy
Professional discretion and attention to detail
Attention to detail
Typing speed of 60+ WPM with high accuracy
Confidentiality
Time management
Comfortable handling confidential and sensitive information
Ability to work independently and manage priorities effectively
Job details are sourced from the employer's original posting.
