Responsibilities: To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.
- Receive account opening leads from different referrals sources in IBG
- Contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/assess AML risk
- Request documents for review and assess risk
- Follow up with customers on outstanding documents
- Input data into AOS system for BCAP screening & approval process
- Seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority
- Deliver quality service to prospective customers
- Liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks
- Perform other administrative & operations works as required
- Ensure compliance of mandatory banking processes
Requirements:
- Customer focus, good analytical and logical thinking, responsive and a team player
- Good interpersonal skills, able to communicate with customers and internal stakeholders effectively
- Concern for data accuracy and attention to details with good product & process knowledge
- Proficiency in the use of MS Office including Excel
- Good multi-tasking skills and ability to work independent and under pressure
- Proficiency in both English and Cantonese. Mandarin is highly preferred
Location:
One Island East
Job:
Compliance
Schedule:
Regular
Employee Status:
Full time
