Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.
Key Requirements
- Processing of Loan transactions as per the agreed SLA
- Ensure adherence to the regulatory / SOP guidelines.
- Pass requisite reconciliation entries so as to keep the accounts clean
- Manage the processing makers and ensure they are trained and abreast of the process changes.
Requirements
- Ensure smooth day to day loan operations for Co lending, Direct assignment processes.
- Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.
- Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)
- Analyzing & Improvising various transactional reports & Customer Advices.
- Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.
- Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.
- Support digital Strategy of the bank.
- Partnering Business team in successful rollout of various PSL products
- Effective Relationships with Senior Management, Internal & External Customers.
- Ensuring the GLAO and other reconciliations are performed in timely manner
Required Experience
- Candidate should have Minimum 6-8 years’ experience in Loan Operations.
- Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.
- Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.
- Should possess good MS excel capabilities and have a proven track record in working with such projects.
Education / Preferred Qualifications
- Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.
Core Competencies
- Process Management
- Strategizing and Problem-solving skills
- Interactive to communicate with different stakeholders.
Technical Competencies
- Excellent hold of MS Excel capabilities
- Good Computer Skills
- Overview of systems used in Cash Operations
Location:
Mumbai
Job:
Operations
Schedule:
Regular
Employee Status:
Full time
