Customer Success Manager - Healthcare Remote (United States) GeBBS Healthcare Solutions is a leading provider of Revenue Cycle Management (RCM) and Risk Adjustment services, helping healthcare organizations optimize operations, improve financial performance, maintain compliance, and enhance the patient experience. Recognized as a KLAS® Top Performer, GeBBS combines innovative technology, industry expertise, and a commitment to excellence to deliver measurable results for clients across the healthcare industry.
We are dedicated to being a trusted healthcare partner by upholding the highest standards of quality, information security, and compliance. At GeBBS, we foster a collaborative and growth-oriented culture where employees are empowered to develop their skills, advance their careers, and make a meaningful impact in transforming healthcare. Serve as the primary point of contact for assigned healthcare clients. Build and maintain strong client relationships that drive retention and satisfaction.
Lead regular business reviews to discuss KPIs, operational performance, and strategic initiatives. Partner with Operations, Sales, and Leadership to ensure exceptional service delivery. Analyze performance metrics and recommend process improvements. Identify opportunities to expand services within existing client accounts. Support renewal conversations and contribute to business growth initiatives.
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