Senior Vice President (SVP) Information Technology - Santa Fe, NM

Role Summary: 

The Senior Vice President (SVP) of Information Technology provides strategic leadership for the credit union's enterprise technology function, with responsibility for IT operations, cybersecurity, infrastructure, digital transformation, and technology service delivery. As a trusted partner to executive leadership, the SVP ensures technology initiatives, investments, and operations align with organizational strategy, regulatory requirements, operational excellence, and member experience objectives. The role is accountable for delivering secure, reliable, and innovative technology in supporting of sustainable organizational growth.

Join Our Team at Del Norte Credit Union!
We’re more than a financial institution, we’re a community. Guided by our mission of Improving Lives and vision of being Authentically New Mexico, we embrace Del Norteño Pride, reflecting our commitment to community, culture, and connection. Recently recognized as a Platinum-Level Family Friendly Business, we value People Focus, Collaboration, and Continuous Learning.

Location

Santa Fe, NM

Essential Functions & Responsibilities:

• Assist in developing and executing an IT Operations strategy aligned with business objectives and modernization priorities.
• Collaborate with business and project teams to support digital transformation and emerging technologies that enhance efficiency, security, resilience, and member service.
• Oversee the design, maintenance, and optimization of infrastructure including cloud environments, on-premise systems, networks, data centers, storage, and core platforms.
• Ensure high availability, scalability, and reliability of enterprise systems, including core banking.
• Drive standardization, automation, and modernization across infrastructure and operational services.
• Lead IT service delivery functions such as incident, problem, and change management with a focus on continuous improvement and proactive system monitoring.
• Partner with Risk to implement cybersecurity best practices, recovery, business continuity, and failover capabilities. Ensure compliance with NCUA, FFIEC, SOC, and internal policies.
• Oversee budgets, resource allocation, vendor selection, contract management, and service performance.
• Lead, mentor, and develop high-performing teams while fostering a culture of accountability, innovation, collaboration,      emotional intelligence, and continuous improvement.

Performance Measurements:

Core and Job Specific Competencies:

People Focus - Level 4 (Core)

Collaborating with Others - Level 4 (Core)

Continuous Learning - Level 4 (Core)

Fostering Learning and Development - Level 4 (Leadership)

Inspiring Others - Level 4 (Leadership)

Leading Change - Level 4 (Leadership)

Service Management Processes - Level 4

Planning and Organizing - Level 4

Team Leadership - Level 5

Client Focus - Level 4

Initiative - Level 4

Visioning and Alignment - Level 4

Salary

Starting pay: $147,374.50 – $184,218.12 annually, based on qualifications, internal equity, and budget.

Benefits:

• Medical, Dental, Vision Insurance (available first of the month after hire)
• Spanish Speaking Incentive
• 401(k) – Traditional or Roth options
• Paid Time Off and 11 Paid Holidays
• Employer-Paid Benefits: EAP, Short-Term & Long-Term Disability
• Additional perks: Wellness Reimbursement, Educational Assistance, Development Programs