Position Summary
The Warehouse Inventory Control Associate supports inventory accuracy and operational readiness by executing daily inventory control and quality assurance tasks. This role partners with warehouse operations, receiving, shipping, and leadership teams to ensure system inventory matches physical inventory, defects are identified and corrected, and product flows efficiently through the facility while maintaining high standards for quality, organization, and safety.
Key Responsibilities
Inventory Accuracy & Control
- Perform cycle counts, location audits, and inventory reconciliations based on daily/weekly ICQA plans.
- Research and resolve inventory variances by validating product, quantity, lot/serial, expiration dates, and location data.
- Execute inventory adjustments in the WMS per defined approval controls and documentation standards.
- Investigate and correct root causes of recurring inventory errors (e.g., mis-slots, mis-picks, receiving discrepancies, labeling issues).
- Support physical inventory events (annual/quarterly) including count prep, execution, and post-inventory reconciliation.
Operational Support & Continuous Improvement
- Partner with operations to reduce defects and improve accuracy (e.g., picking/put away errors, overages/shorts).
- Track and report defect trends, recurring variances, and audit outcomes; recommend corrective actions.
- Assist with training/coaching of associates on inventory accuracy practices and standard work (as assigned).
- Participate in Kaizen/CI activities to improve inventory processes, reduce waste, and increase throughput.
Systems, Documentation & Reporting
- Use WMS/RF scanners to perform transactions (moves, counts, holds, adjustments, research tasks).
- Maintain accurate logs and documentation for audits, variances, inventory moves, and quality findings.
- Prepare routine metrics and reports (daily/weekly) including count accuracy, defect rates, and inventory aging.
Safety & Compliance
- Follow all safety policies including PPE, equipment operation rules, and hazard reporting.
- Operate material handling equipment (MHE) if certified/authorized (e.g., pallet jack, forklift, reach truck).
- Maintain compliance with company policies and any applicable regulatory requirements (e.g., food/medical-grade handling where applicable).