Park Supervisor, Titletown

Overview

Delaware North Sportservice is hiring a full-time Park Supervisor to join our team at 46 Below Cafe at Titletown in Green Bay, Wisconsin. As a Park Supervisor, you will be responsible for assisting management with the efficient operation of the park areas in Titletown. If you're ready to help fans create unforgettable memories, apply now to join the game day action.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.

Responsibilities

• Supervise team members across assigned Titletown park areas while coordinating breaks and maintaining efficient service
• Train and support new and existing team members while addressing performance and disciplinary matters in partnership with management
• Ensure accurate and timely food and beverage service while assisting with service, billing, and operational issues
• Maintain guest satisfaction by engaging with guests, addressing concerns, and escalating service opportunities to management
• Verify proper setup, stocking, cleaning, and sanitation of workstations, bar areas, dining spaces, and other designated areas
• Enforce alcohol service, health, safety, sanitation, inventory, and labor control policies and procedures
• Complete opening and closing duties, inventory counts, POS reports, and required shift paperwork accurately and on time

Qualifications

• High school diploma or GED required; Associate degree in food and beverage or related field preferred
• Minimum of 1 year of supervisory experience in a service environment preferred
• Experience in credit card processing required
• Experience using computerized POS system required; experience with MICROS POS preferred
• Basic math skills; ability to accurately total guest checks and account for inventory

Physical Requirements

• Ability to lift up to 50 pounds