About the Role:
We are seeking a forward-looking Software Development Engineer to design, build, and scale next-generation applications leveraging cloud-native architectures, AI/ML capabilities, and modern engineering practices. As part of the Communication technology organization, this role will help build and enhance full stack applications that power the Crew IVR and contact t center operations for thousands of crew members. This role supports critical systems within the Delta Crew IT domain, ensuring reliability, scalability, and innovation across cloud native and enterprise platforms.
Key Responsibilities:
- Design, develop, and maintain scalable cloud-based applications and infrastructure using AWS services.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Implement best practices for cloud architecture, security, and performance.
- Automate deployment, monitoring, and management of cloud applications.
- Write clean, efficient, and maintainable code and contribute to both front-end and back-end development as a full-stack engineer.
- Build and integrate AI/ML-powered features and agents into applications using AWS AI services.
- Apply AI-assisted development tools to accelerate software delivery, automate repetitive tasks, and improve code quality.
- Troubleshoot and resolve issues related to cloud infrastructure and applications.
- Stay up to date with the latest AWS technologies and industry trends.
- Mentor and guide junior engineers, fostering a culture of continuous improvement.
