As a Driver Guide, you play a key role in shaping each guest’s overall experience. Safely transport guests to and from our launch site in 14-passenger vans while maintaining a high level of professionalism, attentiveness, and guest care. Often serving as the first and last point of contact for our company, you help set the tone for the adventure ahead and leave a lasting final impression at the journey’s end.
Key Responsibilities and Accountabilities:
- Safely transport guests while providing local area information.
- Assist with guest check in.
- Effectively communicate with office and management.
- Understand and enforce safety requirements of zipline tour.
- Track and adapt to updates or alterations to the shuttle schedule.
- Communicate and maintain a positive relationship with hotel front desk staff.
- Memorize and strictly adhere to shuttle pick up schedule.
- Understand and follow all local driving laws.
- Washing, fueling, and cleaning vehicles.
- Safety inspection and documentation.
Required Qualifications:
- Clean Motor Vehicle Record (MVR).
- Ability to work on feet and behind driver seat for up to 8 hours a day.
- Must be willing and able to assist in maintaining a clean fleet.
- Must have strong written and verbal communication skills.
- Must have a “Safety First” mentality.
- Flexibility with scheduling.
- Ability to think calm and critically in high-stress situations.
- First Aid and CPR certified.
Preferred Qualifications:
- 1-3 years experience in shuttle driving.
- 2-5 years experience in customer service.
- Experience working in seasonal tourism a major plus.
- Familiarity with Denali National Park history, landscape and wildlife.
- Prior visitation to Denali.
Pay is DOE - $20 ($18 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $3-6/hour!)
