The Senior IT Systems Manager provides strategic oversight and hands-on leadership for the enterprise IT infrastructure. This role ensures the continuous availability, security, and scalability of server environments, cloud ecosystems, and data networks. The manager acts as a bridge between technical engineering teams and executive leadership to align technology deployment with business expansion.
Infrastructure & Operations Management
- System Availability: Maintain 99.9% uptime for core enterprise infrastructure, servers, and business applications.
- Lifecycle Management: Oversee provisioning, installation, configuration, patches, and maintenance of hardware and software.
- Performance Monitoring: Establish KPIs and deploy advanced logging tools to track system health and bottlenecks.
- Storage & Backup: Architect scalable SAN/NAS storage arrays and secure, high-redundancy backup systems.
- Cloud Environments: Advanced administration of AWS (EC2, S3, RDS) or Microsoft Azure (Entra ID, Virtual Machines).
- Operating Systems: Expert-level knowledge of Windows Server (2019/2022) and Enterprise Linux (RHEL, Ubuntu).
- Virtualization: Deep proficiency in VMware vSphere/ESXi or Microsoft Hyper-V clustering.
- Networking Protocols: Solid understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, and enterprise firewalls.
- Automation: Experience with scripting languages like PowerShell, Bash, or Python to automate routine tasks.
Strategic Leadership & Team Supervision
- Personnel Management: Recruit, mentor, and evaluate systems administrators, network engineers, and support staff.
- Project Delivery: Lead complex IT migrations, data center consolidations, and software deployments on schedule.
- Strategic Roadmap: Collaborate with the ITDC Leadership to design a 3–5-year technology modernization roadmap.
- Process Standardization: Author and implement standard operating procedures (SOPs) based on ITIL frameworks.
Security, Risk, & Compliance
- Vulnerability Management: Run routine vulnerability scans, coordinate penetration testing, and execute remediation plans.
- Disaster Recovery: Formulate, document, and test comprehensive Disaster Recovery (DR) and Business Continuity (BC) plans.
Vendor & Financial Management
- Budget Accountability: Formulate and manage the annual IT infrastructure CapEx and OpEx budgets.
- Vendor Negotiations: Evaluate third-party service providers, negotiate SLAs, and manage software licensing audits.
- Asset Tracking: Maintain an accurate inventory of all corporate hardware, cloud instances, and software assets.
Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.
- 8+ years of hands-on experience in enterprise IT environments, including 3+ years in a formal management or team lead role.
- Demonstrated experience leading IT migrations, data center consolidations, and enterprise software deployments on schedule and within budget.
- Advanced administration of at least one major cloud platform — AWS (EC2, S3, RDS) or Microsoft Azure (Entra ID, Virtual Machines).
- Expert-level knowledge of Windows Server (2019/2022) and Enterprise Linux (RHEL, Ubuntu).
- Deep proficiency in virtualization — VMware vSphere/ESXi or Microsoft Hyper-V clustering.
- Experience architecting and managing SAN/NAS storage arrays and high-redundancy backup systems.
- Proven track record maintaining high-availability infrastructure (targeting 99.9% uptime) across servers and business-critical applications.
- Experience developing and testing Disaster Recovery (DR) and Business Continuity (BC) plans.
- Experience owning or contributing to IT CapEx/OpEx budgets and managing vendor SLAs and licensing.
Preferred Requirements:
- Master's degree in IT, Computer Science, or an MBA with a technology focus.
- Relevant certifications such as ITIL Foundation/Managing Professional, AWS Solutions Architect / SysOps, Microsoft Azure Administrator (AZ-104) or Solutions Expert, VMware VCP, CISSP, or PMP.
- Multi-cloud or hybrid-cloud experience (both AWS and Azure) and cloud cost-optimization/FinOps practices.
- Experience with Infrastructure-as-Code and configuration management (Terraform, Ansible, or similar).
- Experience building and executing a 3–5-year technology modernization roadmap in partnership with executive/ITDC leadership.
- Prior experience in a manufacturing, automotive, or global matrixed enterprise environment.
Benefits Summary:
- Medical, Dental, Vision, Prescription Drug plans
- 401K with 4% company match
- Vacation/PTO and 13 paid Holidays
- Bonus Program
- FSA/HSA and Dependent Care Program
- Company provided Life, Disability, ADD and Business Travel Insurance
Various No Cost Wellness & Chronic Condition Management Programs
Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
- Tuition Reimbursement
- Career Development and Ongoing Training
- Employee Assistance Program
- Employee Spotlight and Recognition Program
- Volunteer opportunities
- Onsite Fitness Center (vary by location)
- Cafeteria and food markets (vary by location)
- Onsite Health Clinic and Pharmacy (vary by location)
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
Annual Salary: $141,400 - $176,800
