Prop & Calualty Claims Assoc

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Job Title:  

Prop & Calualty Claims Assoc

Agency:

Department of Administrative Services

Job Requisition ID:

JR0000005621

Shift:

Day (United States of America)

Compensation Details:

$50,000 - $55,000

Job Description:

(Hiring salary will be based on experience, credentials, pay equity, and statewide rules.)

GENERAL DESCRIPTION:

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• undefinedJob Responsibilities:undefinedUnder broad supervision, reviews, investigates and evaluates claims or related data using applicable laws, rules and program regulations to determine eligibility for reimbursement, liability or financial compensation.  Provides program-related research, statistical analysis, performs investigations or audits and/or provides assistance to claimants. May serve as lead worker.  Claims AdministrationManage assigned claims across multiple lines of insurance, including general liability, auto liability, cyber, and other claims. Coordinate all aspects of the claim lifecycle from incident reporting through closure. Monitor claim activity and follow up with adjusters, medical providers, attorneys, employees, customers, supervisors, and leadership to facilitate timely claim resolution. Analyze claim trends, exposures, and recurring incidents to recommend strategies that reduce risk, control costs, and improve workplace safety. Prepare detailed investigative summaries, reports, and recommendations for management. Operational ExcellenceMaintain organized claim files while utilizing claims data and trend analysis to improve processes, reduce risk, and support audit readiness. Support departmental projects and continuous improvement efforts. Perform other duties as assigned. Required Knowledge, Skills, and AbilitiesExceptional analytical, investigative, and critical thinking skills with the ability to interpret data, identify trends, and prepare and present findings to leadership. Strong attention to detail and commitment to accuracy. Excellent verbal, written, and interpersonal communication skills with the ability to build strong relationships and resolve conflict professionally. Excellent organizational and time management skills with the ability to manage multiple priorities independently. Ability to research laws, regulations, policies, and claim documentation to support informed decision-making. Knowledge of general liability claims, risk management, and applicable federal and state regulations. Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint), Google Workspace, and claims management systems.  This position may require occasional travel.Completion of a pre-employment background check is required. DOAS participates in a hybrid work environment andTelework is encouraged with some days in the office required.

MINIMUM ENTRY QUALIFICATIONS: 

High school diploma/GED and five (5) years of job-related experience which includes one (1) year in a lead worker, team leader, or supervisory role; or two (2) years of experience at the lower level Claims Examiner 3 (FIT042) or equivalent position..

PREFERRED QUALIFICATIONS:  Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below.  PLEASE CLEARLY INDICATE YOUR KNOWLEDGE OF THESE QUALIFICATIONS ON YOUR RESUME. 

·       Commercial Insurance underwriting experience

·       Insurance Agency Claims Operations experience

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·       Risk Management Information Systems platform experience

Applications accepted at Team Georgia Careers

https://careers.georgia.gov

Due to the volume of applications received, we are unable to provide information on application status by phone or email.  Only those applicants selected for an interview will be contacted by the hiring agency.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

DOAS is an equal opportunity employer

The Georgia Department of Administrative Services is committed to providing an inclusive and accessible experience to everyone, including those with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Kristen Matekenya at [email protected] or 404-463-6773.

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications.   Preference will be given to applicants who meet one or more of the preferred qualifications.

Minimum Qualifications:

High school diploma/GED and four (4) years of job-related experience; or two (2) years of experience required at the lower level Admin Assistant 2 (GST051) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.