Sales Coordinator

Join our team at Hyatt House DC Convention Center!

Working at Hyatt House DC Convention Center offers the unique opportunity to be at the heart of one of the most vibrant and historically rich cities in the country. Employees are surrounded by iconic landmarks such as The White House, the Howard Theatre, and the Smithsonian museums, all just steps away. The hotel’s prime location also provides easy access to public transportation, getting you to and from work with ease. Hyatt House DC Convention Center is close to national parks, Civil War sites, international dining, shopping, and exciting sporting events. This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.

Position: Sales Coordinator

Salary Ranger: $24.00 - $25.00 per hour 

Position Summary

We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the sales department by managing inquiries and reservations, coordinating activities, and ensuring seamless booking execution. The Sales Coordinator will handle client inquiries, detail rooms only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations. The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales support, event coordination, or a related field is preferred. In this position, you will also be required to perform Front Desk Agent duties as needed to support daily operations and guest service.

Essential Functions

• Provide administrative support as assigned.
• Point of contact for all rooms only groups after sales turnover
• Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
• Answer telephone, take phone leads, take and refer messages, and return calls.
• Responsible for inventory control of office supplies.
• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• Manage hotel reservations for the sales department as assigned by DOSM.

Job descriptions and responsibilities are subject to change depending on business needs.

Qualifications:

• Previous experience in sales, event planning, or hospitality is preferred.
• "Hands-On" team member who is actively involved daily
• Strong organizational, multitasking, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure while handling multiple tasks.
• A proactive, positive attitude with a customer-first approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Delphi and Fosse.
• High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.