Manager, Pitch Enablement

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE 

This role is part of our Sales Operations and Growth team supporting the AMER region. Our team is the engine of sales excellence within DEPT®, driving sustainable growth and maximizing efficiency across commercial activities. As part of our team, you'll be immersed in a diverse, fast-paced environment, collaborating with regional VPs of Growth, Pitch Leads, and market operators. We are the backbone of DEPT®, ensuring seamless operations, predicting resource capacity, and arming our pitch teams with the strategic intelligence they need to win.

As a Pitch Enablement Manager, you are responsible for optimizing the end-to-end pitch process and commercial workflow. In this role, you will be a proactive driver of our unified pitch pipeline and prospect intelligence. You will ensure that our markets act as a unified front, leveraging tech, data, and market research to increase our overall win rates.

You must be able to quickly build trust and rapport, ask the right questions, and bring a strategic approach to selling agency solutions. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

WHAT YOU’LL DO

Pitch Pipeline & Resource Coordination:

• Project Management Pitch Teams: Manage timelines, submit resourcing requests, update Salesforce, coordinate deck designers, deliver meeting notes and contribute content for new client proposals.

Prospect Intelligence & Post-Pitch Governance:

• Prospect Dossiers: Conduct background research on target accounts to deliver competitive reviews, executive bios, and digital footprint audits ahead of chemistry meetings.
• Win/Loss Audits: Own the post-pitch loop by collecting Win/Loss Questionnaires for closed opportunities in collaboration with Global New Business Leads.
• Asset Curation: Feed pitch outcomes back into the Case Library/Pitch Engine (Suits) to continuously elevate core baseline assets

Foundational Support, Procurement & Compliance:

• Initial Pitch Gatekeeping: Coordinate conflict checks, research and share relevant public tenders, and handle foundational NDA reviews to accelerate the inbound sales funnel.
• AI RFI Champion: Act as the main operator and trainer for our AI-driven Pitch Engine (Suits) to automate and accelerate traditional RFI/tender information gathering.
• Portal & Database Ownership: Manage supplier portal processes (e.g., SAP Ariba, Coupa, client platforms) and continuously optimize our central internal information database.
• CRM Integrity: Audit Salesforce dashboards, tracking pitch data accuracy and holding opportunity owners accountable to ensure flawless forecasting.
• Provide occasional bridge support to local inbound teams during peak vacation periods.

KPIs (examples):

• Pipeline Accuracy & Completeness: The data integrity of the rolling pitch pipeline across all three EMEA markets.
• Intelligence Quality: The depth, execution, and commercial utility of prospect dossiers and competitive reviews delivered prior to chemistry meetings.
• Win/Loss Questionnaire Compliance Rate: Percentage of closed pitches successfully tracked and debriefed via official feedback channels.
• Stakeholder Satisfaction: Quarterly feedback from VPs of Growth and Pitch Leads regarding operational support, tool efficiency, and strategic enablement.

WHAT YOU BRING 

• Have 3+ years of experience in Sales Operations, Bid Management or a structured project management role
• Experience managing net-new pitch process including building pitch timelines, writing pitch briefings, setting pitch win strategies, and contributing content for new client proposals and tender documents
• Understanding of branding, creative, media, ecommerce, & engineering
• Detail-oriented with the ability to coordinate projects across multiple teams and functions
• Are internationally oriented and master the English language flawlessly in speaking and writing
• Are a naturally proactive "Strategic Driver"-you do not wait to be assigned a task; you identify the process gap, propose the solution, and build the structure independently
• Demonstrate excellent research skills and natural curiosity, with the ability to dig up valuable commercial intelligence on companies, competitors, and executives
• Have experience with, or a strong passion for, implementing and prompting AI tools to replace manual, repetitive workflows
• Possess high emotional intelligence, strong listening skills, and the confidence to hold senior stakeholders and cross-functional craft leads accountable for timelines and data updates
• Have solid experience utilizing CRM systems (Salesforce preferred) to manage sales funnels and ensure data transparency
• Thrives under the healthy, fast-moving pressure of pitch environments, with the agility to shift between strategic and urgent operational tasks seamlessly

TAKE INTO ACCOUNT:

• You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plan Total" membership at Sportclub
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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