The incumbent supports the general manager and/or the manager(s) of a small-sized caisse in carrying out various administrative support and secretarial activities, as per managers' detailed instructions. He or she assists with carrying out management activities, as needed. More specifically, you will be required to:
- Support the general manager and/or the manager(s) in planning and coordinating management activities and input and track scheduling information. Follow up on phone calls, emails and mail for managers
- Produce various documents (e.g. records, minutes, reports, statistics, and balance sheets)
- Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities)
- Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations)
- Manage documents and update records related to various sectors (e.g. filing, purging and storage) in accordance with current practices and regulations
- Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents generated by various sectors
- Support the general manager and/or managers in retrieving information, carrying out business processes and using information systems
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Trade school diploma in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required, both spoken and written
- Understanding of the philosophy and fundamentals of financial services cooperatives
- Understanding of telephone protocol
- Knowledge of service standards
- Professionalism and attention to detail
Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Administration (FG)
Unposting Date
2026-10-9
