Chief Information Officer

Education

• Required: Bachelor’s degree in information technology, computer science, cybersecurity, information systems, business administration with a technology concentration, public administration, or related field; equivalent relevant education and experience may be considered.

• Preferred: Master’s degree in information systems, cybersecurity, business administration, public administration, nonprofit management, or related discipline.

Experience: Minimum of ten years of progressively responsible IT administration, systems management, cybersecurity, infrastructure, or technology operations experience, including at least five years in leadership.

• Experience in a comparable organization is required; nonprofit, aging services, healthcare, human services, government, or community-based service experience is strongly preferred.

• Experience leading cybersecurity, infrastructure, cloud services, business continuity, vendor management, budgeting, process improvement, AI governance, and organization-wide technology projects.

Professional Certifications

• Strongly preferred: CISSP, CISM, CRISC, CGEIT, CISA, CCSP, PMP, ITIL, or comparable cloud, network, privacy, continuity, or vendor-management credential.

Required Knowledge, Skills, and Abilities

• Advanced computer proficiency and ability to evaluate, explain, and troubleshoot hardware, software, cloud, infrastructure, collaboration, and security technologies.

• Strong knowledge of cybersecurity governance, security operations, access management, network protection, incident response, backup, disaster recovery, business continuity, and risk management.

• Ability to establish practical AI governance standards for acceptable use, privacy, security, transparency, bias awareness, human oversight, and vendor accountability.

• Proven strategic planning, project management, budgeting, vendor management, change management, communication, and service delivery skills.

Work Environment and Other Requirements

• Ability to work on site as operational needs require and support office-based, hybrid, remote, and field employees.

• Availability outside normal business hours for significant outages, cybersecurity incidents, maintenance, and continuity events.

• Ability to travel locally, handle standard computer equipment with or without reasonable accommodation, and satisfy applicable employment, confidentiality, and background requirements.