Intern - Airfreight Customer Service

Name: HireFT
Author: HireFT

Beijing, ChinaOn-SiteInternshipPosted 1w ago

Job description

Assist with airfreight import and export operational processes, documentation, and system updates;
Track shipment status and provide timely updates on transportation progress;
Support the preparation of shipping documents, reports, and customer-related materials;
Coordinate and communicate with customers, overseas offices, and service providers on daily operational matters;
Maintain operational records and ensure documentation accuracy and completeness;
Support daily operations in accordance with company policies and Standard Operating Procedures (SOPs);
Assist in collecting and analyzing operational data to identify process improvement opportunities;
Support transportation execution, customer service activities, and operational coordination tasks;
Assist in gathering and validating business information required by operational and finance teams;
Participate in team meetings and training sessions to gain knowledge of international freight forwarding and project logistics;
Perform other duties assigned by the supervisor.

Job details are sourced from the employer's original posting.

About the company

deugro group is a global leader in project freight forwarding and logistics.