Sales Coordinator
Location: Jakarta Selatan, Indonesia
deugro was founded in Frankfurt am Main and is the first company of the deugro group, where is has its focus on global project freight forwarding. Every day the industry and deugro face the challenges of the logistics industry and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently, through innovative and creative logistical solutions.
Become a part of our talented deugro team, as we look for a Sales Coordinator in Jakarta Selatan, Indonesia.Key Responsibilities:
- Coordinate and/or maintain client communication in handling inquiries, confirming orders, and resolving basic service issues
- Obtain complete and comprehensive information regarding a new customer's potential before a sales call
- Assessing customers’ requirements and needs and communicating through Sales Visiting Reports and clients profiles (including target information) to Sales & BD Manager and HOD
- Provide regular report for sales visit and forecast activities (including prospect qualification and local market intelligence) to GM of Sales & BD
- Input and maintain inquiry logbook for all qualified sales opportunities
- Creating business development analysis, presentations, sales quotations, and proposals
- Creating Standard Operating Procedure (SOP) for newly acquired customers, and actively review SOP to reflect actual operations
- Maintain and develop existing businesses and customer relationships
- Ensure timely and complete responses to customers
- Ensure timely and accurate completion of Payment from customers for all services rendered and credit facility arrangement and make sure to establish a realistic assessment of required credit amount versus CGP (Customer gross profit)
- Establish and build effective, productive and good communications with operations departments and related departments of special requirements, instructions, SOP and rates sold, including PNL creation
- Maintain deugro sales related system eg. CW1, PTL etc & ensure data quality & timeliness in line with required standards
- Manage, support and provide leadership and guidance to teammates in order to achieve and maintain customers’ satisfaction
- Attend trade shows, seminars or functions whenever requested by Sales and Business Development Manager or HOD
Skills, Knowledge and Expertise:
- Bachelor's degree in any field
- Minimum 1 years’ experience in Freight Forwarding or Logistics business
- Able to handle all modes of shipment (Air/Sea Import & Export
- Passionate to learn new things, especially Project Cargo
- Good command in English language
- Excellent communication and interpersonal skill
- Good computer literacy
- A team player with service mind, good communication and interpersonal skills
- Service oriented, organized and able to work under pressure
What makes us the ideal choice?
A family-owned company established in 1924, has evolved into a leading global specialist in project freight forwarding. Our expertise spans various cargo types including break bulk, out of gauge, dangerous goods, and oversized shipments. Complementing our core services are affiliated entities specializing in transport engineering solutions, global ocean transportation, and specialized transportation assets.
We take pride in our commitment to employees, offering opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options.
We eagerly seek candidates who possess enthusiasm, passion, and innovative thinking, valuing their ability to translate ideas into action through dedication rather than solely relying on their resume or career history.
We value diversity and welcome all applications - regardless of gender, nationality, ethnic or social origin, religion, disability, age and sexual orientation.
P.T. deugro Indonesia
Florence Natalia
Talavera Office Park, 27th floor Suite #05, Jl. TB. Simatupang Kav.22-26, Jakarta Selatan 12430 IDN
www.deugro.com
