HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    DE

    Dev

    Technology

    Technical Support Engineer - Stairlifts

    London, United KingdomOn-SiteFull-timePosted 1mo ago
    View all jobs

    Job description

    We have a great opportunity for a Technical Support Engineer to join the team, to provide technical assistance during the installation of Stannah Stairlifts.

    The Technical Support Engineer provides essential Stairlift technical support to the Operations, sales and Installations team as part of a small Stairlift Technical Support team.

    This role involves travelling to sites to resolve technical issues which occur during or immediately after installation.

    The Technical Support Engineer will be expected to work at various sites across the South of England, whilst managing associated administrative tasks from home.

    The Technical Support Engineer role is suited to an Engineer, Technician or Professional within the Stairlift industry. Similar roles include Stairlift Technician, Field Support Engineer or Installation Support Engineer. The ideal candidate must have in depth knowledge and experience of working with Stairlift products and models.

    The Technical Support Engineer position is a great opportunity to work autonomously, managing an individual work schedule and liaising with internal teams. This includes the customer contact centre, installation depots, manufacturing , engineering and service support. It also provides opportunity for knowledge sharing and mentoring of engineers within the team who seek technical advice across the business.

    Key Responsibilities:

    • Provide technical and practical engineering support for Stairlift products
    • Collaborate with internal departments to resolve issues and help with customer sales and installations
    • Create site visit reports
    • Assist with site audits and site monitoring

    Minimum Requirements:

    • Good Standard of knowledge of Stairlift Products and Models
    • NVQ2 stairlift installation desirable

    Company Information:

    Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work.

    We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers. We have carefully selected the following benefits which complement our employees’ lifestyles.

    Benefits Include:​​​​​​​

    • Competitive Salary, paid on a monthly basis
    • Profit Share Bonus Scheme - a proportion of Company earnings shared equally between all employees and paid out at regular intervals
    • 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
    • Pension Scheme, matched contribution/salary sacrifice
    • SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations.
    • Life Assurance Scheme
    • Long Service award scheme, with additional holiday benefit
    • Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts, days out and more
    • Employee Assistance Programme
    • Company Sick Pay
    • Enhanced maternity and paternity provision

    Job details are sourced from the employer's original posting.

    Open job posting
    DE

    About the company

    Dev

    Dev is a company focused on software development.

    View all Dev jobs
    Industry
    Technology
    Open roles
    4516

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.