Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.
Your main duties and responsibilities are:
- Solution Design & Implementation: Design and implement solutions tailored to the organisation's specific needs.
- Development of ServiceNow Solutions: Partner with the product team and other stakeholders to design and implement ServiceNow solutions.
- Providing technical expertise and participating in the implementation of the new ServiceNow functionalities.
- Documentation of ServiceNow architecture for use internally.
- Contribution to ServiceNow software releases through configuration tasks and feature delivery.
- Implementation, configuration, and maintenance of interfaces/integrations with third parties.
You will be a great fit for this role if you have…
- Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience.
- At least 5 years of implementation experience (Developer, Lead developer) in ServiceNow.
- Experience with architecture design of the ServiceNow Platform and ITSM at least 2 years.
- CTA or aspiration to achieve CTA.
- Experience with scripting or programming (JavaScript, SQL, DB).
- Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform.
- Project management skills.
- Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions.
- Presales support and the ability to help scope projects, estimate effort, and create SOW (Statements of Work).
- Solid communication skills, ability to clearly articulate complex ideas and technical designs.
- Fluent English, German is a plus.
- Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs).
- Experience with C-level stakeholder communication and reporting.
Benefits and perks:
- 5 weeks of vacation per year (= 1 week extra).
- 4 “My Days” per year.
- Hybrid office.
- Flexible working hours.
- Udemy for business account.
- Meal allowance up to 32.000 CZK/year (129,50 CZK/day).
- Cafeteria 1200 CZK/month (MultiSport Card available).
- Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet).
- Employee Referral Program.
- Sabbatical leave.
- Repurchase of hardware.
Moreover, we offer:
- Above standard working equipment.
- Snacks and breakfasts in the office.
- Company events and team buildings.
- Gifts for work anniversaries, promotion or childbirth.
- Friendly and open culture.
And last but not least, you can rely on:
- Transparent framework for career growth, reinforced by annual performance evaluations.
- Trust and autonomy, with no micro-management.
- Learning from senior colleagues and opportunities to collaborate with professionals from various industries.
- Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
- Opportunities to attend conferences to keep skills up-to-date.
- Working on a variety of projects for a broader range of experience.
- Adoption and utilization of evolving IT technologies.
- Usage of AI tools and access to elaborate, tailored AI training.
