HireFT
Browse JobsHow it worksPricingSuccess Stories
    Back to jobs
    DE

    DEX Imaging

    Office Equipment & Services

    Copier System Engineer I

    Knoxville, United StatesOn-SiteFull-timePosted 6d ago
    All DEX Imaging jobs

    Job description

    Systems Engineer I (Field-Based) – Copier & Printer Technical Support

    Important: This Is NOT an IT Help Desk or Network Administrator Role

    This is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) — not a traditional corporate IT position.

    If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you.

    About the Role

    At DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems.

    You won’t be sitting behind a desk managing servers.

    Instead, you’ll:

    • Install and configure document imaging equipment
    • Troubleshoot connectivity and print/scan issues
    • Work directly with customers to ensure devices integrate properly into their workflows
    • Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles

    What You’ll Do

    • Install and set up copiers and printers
    • Connect devices to customer networks
    • Set up print drivers and scan-to-email/scan-to-folder
    • Troubleshoot printing and scanning issues
    • Provide friendly, professional customer support
    • Document your work in our system

    You’ll be out in the field helping businesses keep their equipment running smoothly.

    What We’re Looking For

    • Strong problem-solving skills
    • Basic understanding of computers and networks
    • Good communication and customer service skills
    • Ability to manage your time and travel locally
    • Clean driving record

    Entry-level candidates welcome. Technical training is provided.

    Why DEX Imaging?

    • Hands-on role (not stuck behind a desk)
    • Growth opportunities
    • Ongoing training
    • Stable, full-time position

    If you enjoy fixing things, helping customers, and learning new technology without wanting a full IT career path — apply today.

                                                                                 DISCLAIMER

    The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

    This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

    Job details are sourced from the employer's original posting.

    Open job posting
    DE

    About the company

    DEX Imaging

    DEX Imaging provides managed print services and document management solutions for businesses.

    View all DEX Imaging jobs
    Industry
    Office Equipment & Services
    Open roles
    66

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.