Operations Executive

Job Description :

Operations Executive

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

Role Dimensions

As an Operations Executive, you will play a pivotal role working cross‑functionally across Operations, Finance, Quality and Commercial teams to drive day‑to‑day improvements and support key projects. Your work will focus on delivering efficiencies while protecting and growing Diageo’s On Trade business.

You will support the national internal and external dispense technical services model, including event set‑up, order processing and asset management. You will also contribute to audits, compliance activity and financial governance to ensure robust controls and diligence.

Working closely with Regional Quality Managers, you will support reporting and tracking of key Quality Executive metrics. In partnership with the Head of Operations and Quality, you will help drive continuous quality improvement—proactively developing a strong understanding of regional and national performance and making timely interventions to ensure outstanding customer outcomes.

Top Accountabilities

• Lead our asset management process across internal teams and third party service providers, monitoring weekly usage, patterns and flagging any escalations where necessary to protect Diageo’s compliance
• Manage contractor audits and monitoring of contractor orders and stock takes
• Manage key asset compliance, recalibration and distribution to our Quality Executive team to ensure they maintain best in trade standards and safety
• Support performance by pulling key reports against a weekly and monthly rhythm and sharing with key stakeholders
• Manage daily order escalation, event order management and new part handling in collaboration with our Supply Chain partners to become a super user of supply chain systems and provide coaching to new starters on best in class practice, updating the Operations team monthly on any key updates
• Support on key dispense and quality planning upgrade projects trial and implementation across the trade (e.g. Mobile Bars, 0.0% roll out/ telemetry/ cooling systems) to ensure we remain in specification against our standards and hit all SLAs and project milestones
• Manage opening and closing of new financial year CAPEX pots supporting on monthly budget alignment
• Onboarding and system setup and support for new starters
• Contribute to building an inclusive team culture in which teams members are motivated to thrive as individuals and as a team.

About you:

• Experience of FMCG or other fast moving sector, with a proactive and curious nature
• Technical dispense expertise or strong understanding of dispense environment through working closely with technical teams

• Strong practical thinker with ability to evaluate and adapt plans as required

• Stakeholder engagement and ability to build strong strategic relationships internally and externally

• Ability to create strong and productive team relationships in order to jointly deliver optimal outcomes and deliver through others

• Strong attention to detail and experience of analysis and reporting
• Ability to work independently and through a project team to engage and manage timelines, deliverables and overcome barriers
• Excellent verbal and written communication.

• Excellent organisational, prioritisation and planning skills.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 

Rewards & Benefits Statement: 

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package

Diversity statement:  

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible. 

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team. 

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more. 

Ready to bring your best? This could be your opportunity. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. 

Recruitment Scam Warning 

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. 

Worker Type :

Regular

Primary Location:

1HQ

Additional Locations :

Job Posting Start Date :

2026-06-04