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    Diebold, Inc

    Financial Technology

    Field Service Technician- Locksmith

    San Jose, United StatesOn-SiteFull-time0–2 yrs experience$25 – $30 / hourPosted 3w ago
    All Diebold, Inc jobs

    Job description

    Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. 

    Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general locksmithing, vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.

    Responsibilities

    • Addresses issues and provides maintenance services according to set schedules and in line with company policy and manufacturer specifications.
    • Assists with and / or performs basic level services on assigned products, including: Cleaning, drilling and lock replacement for safe deposit boxes and under counter teller equipment.
    • Maintaining bolt work and time locks on safes, chests and vaults.
    • Maintaining ATM Cencon locks and mechanical and electrical combination locks.
    • Providing key duplication and lock core replacement.
    • Maintaining after-hour depositories, VAT units, drive-up windows, drawers and sliding windows.
    • Prioritizes service calls based on Service Level Agreements and management direction.
    • Reports equipment discrepancies and chronic issues, escalating to proper support team for resolution.
    • Contacts customers as required to set appointments, update on progress or ensure satisfaction with service delivery / issue resolution.
    • Maintains safety awareness and follows safe behaviors at all times.
    • Maintains a positive attitude to increase customer satisfaction.

    Qualifications

    • Education or equivalent work experience required.
    • Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
    • Good business English skills (Written and spoken).

    Salary Range: $25-$30/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.

    #LI-JS3

    About Us

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

    Job details are sourced from the employer's original posting.

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    About the company

    Diebold, Inc

    The company is one of the leading global producers of automated teller machines (ATMs). In addition, it offers remote teller systems, cash dispensers, and check cashing machines. Originally a manufacturer of safes, the company is still active in its original market, offering products that include vaults and security systems for financial institutions. It also provides electronic voting machines in Brazil. The company's related services range from traditional maintenance to remote monitoring, transaction processing, and currency management. Diebold, which has operations in more than 90 countries, gets half of sales outside North America.

    View all Diebold, Inc jobs
    Industry
    Financial Technology
    Open roles
    146

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