Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
At Diebold Nixdorf, we connect people to commerce by enabling secure, reliable, and innovative self-service experiences.
The Product Manager Maintenance Services, Global Banking is responsible for the strategy, development, commercialization, and lifecycle management of product related services supporting self-service technologies including ATMs, Cash Recyclers, Teller Cash Recyclers, and related infrastructure within the banking and services industry.
This role owns the maintenance services portfolio and drives profitable growth through innovative service offerings, optimized service delivery models, strategic partnerships, and differentiated customer value propositions. Working cross-functionally with Sales, Service Delivery, Operations, Engineering, Procurement, and Global Account Teams, the Product Manager ensures maintenance solutions remain competitive, scalable, and aligned with evolving market needs.
Location: Onsite: North Canton, Ohio
Define and execute the hardware maintenance services strategy across the banking self-service technology portfolio.
Develop and maintain a multi-year product roadmap aligned to business growth objectives and customer requirements.
Manage the complete service lifecycle from concept through launch, optimization, retirement, and replacement.
Identify market opportunities and emerging trends impacting maintenance services and service delivery models.
Ensure portfolio alignment with Managed Services, Device Lifecycle Management, and broader integrated solution offerings.
Travel: Potential quarterly travel within US and internationally 1-2 times a year.
Location: Onsite: North Canton, Ohio
Preferred Qualifications
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Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The company is one of the leading global producers of automated teller machines (ATMs). In addition, it offers remote teller systems, cash dispensers, and check cashing machines. Originally a manufacturer of safes, the company is still active in its original market, offering products that include vaults and security systems for financial institutions. It also provides electronic voting machines in Brazil. The company's related services range from traditional maintenance to remote monitoring, transaction processing, and currency management. Diebold, which has operations in more than 90 countries, gets half of sales outside North America.