As a Credit Operation Executive, you will play a vital role in our back-office operations, specifically in the CLM Domestic BFSI department. Your primary focus will be on managing credit-related tasks, ensuring accurate and timely processing, and maintaining strong relationships with customers and stakeholders. This role is an excellent opportunity to contribute to the success of our financial services division.
Responsibilities
- Handle credit applications and process them efficiently, ensuring compliance with regulations and company policies.
- Review and analyze credit reports, financial statements, and other relevant documents to make informed decisions.
- Maintain accurate records of credit operations, including loan approvals, disbursements, and repayments.
- Collaborate with the customer care team to address customer inquiries and concerns related to credit services.
- Monitor and manage credit risk by implementing risk mitigation strategies and staying updated on industry trends.
- Build and maintain strong relationships with internal teams, such as the sales and operations departments, to align credit operations with business goals.
- Ensure compliance with legal and regulatory requirements, including data privacy and anti-money laundering regulations.
- Provide regular reports and insights on credit operations to senior management, highlighting areas for improvement and potential risks.
- Stay updated on industry best practices and emerging technologies to enhance credit processes and customer experience.
- Support the training and development of junior credit operation staff, fostering a culture of continuous improvement.
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field is preferred.
- Minimum 2 years of experience in credit operations, preferably in a back-office environment.
- Strong knowledge of credit analysis, risk assessment, and financial statement analysis.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Proficiency in using MS Office suite, especially Excel, for data analysis and reporting.
- Familiarity with credit processing software or systems is an advantage.
- Ability to work independently and manage multiple tasks simultaneously.
- Analytical mindset with a focus on attention to detail and accuracy.
- Strong problem-solving skills and a customer-centric approach.
- Willingness to stay updated on industry trends and regulations.
