Digital Workplace Tech Lead

What you'll own :

Lead the Workplace IT function

• Act as the primary owner of Workplace IT across regions
• Coordinate and mentor Level 1 support (internal or external)
• Set priorities, improve processes, and raise overall support quality
• Drive a user-first, high-performance IT culture
  

Run global IT operations

• Oversee end-user support and escalation management
• Own onboarding/offboarding workflows at scale
• Ensure consistent service delivery across all locations
• Manage vendors and local partners internationally
  

Own and scale the workplace stack

• Lead administration and evolution of:
• Identity & access management
• MDM / endpoint management
• SSO setup
• Security stack (AV, VPN, firewall)
• Collaboration tools
• Own IT asset lifecycle and governance
  

Drive projects & continuous improvement

• Lead tooling and infrastructure projects end-to-end
• AI ready : Automation of tasks using Copilot, Power Automate, and PowerShell
• Define architecture, documentation, and security standards
• Identify gaps, propose solutions, and implement improvements
• Bring structure, scalability, and long-term vision to Workplace IT

Requirements :

Ideally, you have:

• 5+ years in Workplace IT / Systems / Network roles, with leadership or ownership experience
• Ability to lead without a large team (hands-on + strategic)
• Strong decision-making skills and a sense of accountability
• Experience coordinating stakeholders across regions
• Excellent communication skills, able to align technical and business needs
• A proactive mindset: you anticipate problems rather than react to them

Languages :

• Fluent English is mandatory
  This is a core part of the role, not a “nice to have”:
• Daily collaboration with US-based team members
• Leading discussions, projects, and decisions in English
• Operating smoothly in a fully international environment
• French is required
• Spanish or Italian is a plus

Recruitment process:

1. Interview with Talent Acquisition (30 minutes)
2. Hiring Manager interview (1 hour)
3. CTO Interview (45 minutes)

What we offer:

• Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Dubai, and Mexico) 🌍
• Our Telework Charter ensures the right balance between onsite and remote work
• Additional benefits: CSE, meal vouchers, profit-sharing bonus, and many more