- Supervise, manage and monitor activities and personnel
- Responsible for hiring, selection of training, job assignments and shift schedules for the team
- Ensure equalization of workload among staff, making recommendations regarding optimization of resources and implementation of necessary changes
- Working with compliance manager to ensure regulatory conformity of the organization
- Responsible to develop, collect, evaluate, report and make recommendations on operations metrics
- Prepares daily brief for upper management
- Collaborates with Purchasing, Customer Service, Sales, Warehouse, and other departments to continuously improve the workflow
- Ensure adequate stock of supplies needed for day to day activities
- At least ten (5) years of business management experience, preferably in repair or distribution
- Two years business management related degree in supply chain, technology or equivalent
- Supervisory and management skills/experience required
- Experience with Amazon FBA a plus
- Solid analytical skills and the ability to analyze reports, data and trends in order to make informed recommendations and process improvements
- Excellent leadership skills - willing and able to lead by example
- Excellent communication skills (verbal and written)
- Advanced skills in MS Office Suite (Word, Excel and PowerPoint) and database experience
- Demonstrate strong customer service orientation
- U.S. Driver's license
- Fluency in Spanish language is a plus
- Teaching/instructor experience
- Previous experience in Business Operations or Repair Management environment
- Occasional travel required
All your information will be kept confidential according to EEO guidelines.