Account Manager (Remote)

Any, United StatesRemoteFull-timePosted 1mo ago

Job description

<span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">OUR COMPANY<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Dineline’s vision is to help any restaurant owner grow and scale their business to their maximum potential through the combination of technology and services built and executed by our team.

In a world that is rapidly changing with technology, and an industry that is typically slow to adopt modern growth tools and tech, Dineline bridges the gap between the two, providing the resources and expertise needed for restaurants to rapidly expand and stay competitive.&nbsp;<span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JOB SUMMARY<span style="font-size:10.5pt;font-family:Arial;color:#001e00;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">In this position, you would be responsible for managing different restaurant concepts and helping them strategize a digital marketing solution to help them grow their business.&nbsp;<span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">KEY RESPONSIBILITIES&nbsp;<span style="font-size:10.5pt;font-family:Arial;color:#001e00;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For example, a client might want to increase his revenue from $100,000/month to $120,000/month.

Your job would be to create a solution to help them achieve that result through social media ads, email marketing, texting, building landing pages, and a variety of other marketing solutions. Our team will provide you with all the coaching and training on how to do this, but any previous digital marketing or client management experience is preferred.&nbsp;<ul><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Serve as the lead point of contact for all customer account management matters</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Communicating with clients to understand their needs and explain product value</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Collaborating with internal departments to facilitate client need fulfillment</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Build and maintain strong, long-lasting client relationships</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ensure standards of client success remain within integrity</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis</li><li><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services</li></ul><div> <span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">SKILLS &amp; QUALIFICATIONS&nbsp;<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Solid experience with CRM software (e.g.

Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Excellent listening, negotiation and presentation abilities</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Excellent sales and customer service skills</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Excellent organizational skills and attention to detail</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Excellent time management skills with a proven ability to meet deadlines</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong verbal and written communication skills in English&nbsp;</li><li dir="ltr" style="list-style-type: disc; font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size:10.5pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Willingness to work during Pacific Standard Time hours (8am - 5pm PST daily)&nbsp;</li></ul></div>

Job details are sourced from the employer's original posting.

Open job posting

About the company

Dineline

Dineline is a company that provides a platform for restaurant operations.

View all Dineline jobs

Industry: Restaurant Technology
Open roles: 1