Service Delivery Officer - SERVICE SA (Port Augusta)

Demonstrates a strong customer focus by actively listening and responding to customer needs with clear, concise communication, tact, diplomacy, and a high level of professionalism. Maintains confidentiality when dealing with complex, sensitive, and often challenging matters.
Experience in, or ability to, interpret varying levels of documents and procedures, and follow guidelines in the performance of activities.
Ability to work collaboratively and contribute to the team’s delivery of work priorities and meet service performance objectives.
Consistently manages high volumes of work, pays close attention to accuracy and detail and meets targets within deadlines.

Sound knowledge and relevant skills and an understanding of related government programs, policies, legislation and regulations that impact on the functions of the role.
Proven ability to work under general direction independently or as part of a team, plan and organise activities, set priorities and use initiative and judgement to achieve objectives within deadlines.
Respects and values diverse backgrounds, experiences, and perspectives, including those of Aboriginal and Torres Strait Islander peoples, and actively contributes to an inclusive workplace culture.
Demonstrates a genuine commitment to the health, safety, and wellbeing of self and others, promoting safe work practices and a positive workplace environment.