We are looking for an analytical and proactive Fraud Prevention Specialist to join our growing team.
In this role, you will play a key part in protecting our customers and business from fraud-related risks. You will investigate fraud alerts, identify suspicious patterns and emerging threats, contribute to fraud prevention initiatives, and collaborate with stakeholders across the organization to ensure effective case management and risk mitigation.
Main Responsibilities:
- Review and investigate fraud alerts, fraud reports, and sanctions screening hits
- Analyze cases to identify root causes and assess potential fraud scenarios
- Define and implement appropriate measures to mitigate fraud risks and financial losses
- Identify irregularities, emerging risks, and opportunities to strengthen fraud prevention controls
- Handle customer complaints, disputes, and inquiries related to fraud prevention activities
- Collaborate with internal and external stakeholders to ensure effective case management and resolution
- Prepare analyses, reports, process documentation, work instructions, and operational guidelines
- Support responses to requests from authorities, regulatory bodies, and other external parties
- Contribute to the optimization, testing, and continuous improvement of fraud prevention processes, rules, and systems
- Document investigation findings, root cause analyses, and business decisions in a clear and structured manner
- Support audit activities and compliance-related reviews and inquiries
- Perform other operational and administrative tasks as required
