Role Summary:
- Client policy, contracts and human resources processes.
- Client compensation practices.
- Cause and effect.
- HR Systems and Self-service opportunities.
- Audits.
- Exemplary customer experiences.
- State and Federal legal requirements.
- E-Time, add-ins and one-off requests for lump sum, severance and other compensation
Key Responsibilities:
Payroll & Timekeeping Processing:
- Interprets and adheres to union contracts and pay policies.
- Processes payroll according to federal and state guidelines.
- Processes payroll according to internal documentation and checklists.
- Process uploads using Add-ins.
- Knowledge and understanding of gross-to-net payroll calculations.
- Audits automated system output such as registers and standard reports.
- Determines and corrects out-of-balance conditions.
- Processes garnishments and levies.
- Calculates and collects salary overpayments.
- Processes check requests on a bi-weekly basis.
- Processes stop payments and ACH returns with banking institution.
- Processes employee exception payroll requests as needed (W4, MN W4, direct deposit).
- Maintains knowledge on all Client compensation policies and practices
- Monitors e-time compliance; notifies department leadership of high-risk and non-compliant practices
- Collaborates with managers/timekeepers when complex issues arise
- Performs audits of significance involving E-Time
- Runs reports of E-Time information and educates requestors on the process
- Processes significant repayments, through historical edits, in compliance with state and federal law
- Processes complex historical edit as driven by user error or finance requests
- Complies with year-end processing schedules and impacts to work
- Education and training of managers/timekeepers in regard to E-Time functionality
- Acknowledges open cases within 2 business hours and resolves within 2 business days.
- Assistance with schedule set up within e-time and maintenance
- Daily and bi-weekly auditing/correcting of errors within E-time
Competencies, Qualification and Skills:
Provides exemplary customer services to all Client’s employees, managers, HR partners and outside vendors, agencies and family members.
Ability to communicate in an articulate and professional manner, including spelling and sentence structure.
Essential Functions
Ability to work independently and with minimal direction.
Considers ways to regularly streamline or make more efficient work processes.
Passion for meeting the needs of others and helping people learn how to access and utilize HR systems.
Minimum Qualifications
- 2 years’ experience in US payroll/timekeeping experience
- Experience in Lawson (ADP)
- Adaptability to frequent change
- Ability to create executive ready presentations and reports.
- Proficiency with Microsoft 365 (Outlook, Teams, PowerPoint, Excel, Word, SharePoint).
- High integrity with confidential information; excellent judgment and service orientation.
- Availability to work CST, 8:00 a.m.–5:00 p.m.
Preferred Qualifications
- 2 years degree Human Resource, Accounting, Tax or related field
- 4 years’ payroll experience
- FPC (Fundamental Payroll Certification)
- CPP (Certified Payroll Professional)
- Experience in a complex organization
- Experience in a union environment
- Lawson and/or Kronos knowledge
- Prior contractor/consulting experience in large, matrixed organizations
- Tax Compliance or Workday
