Essential Functions:
Timekeeping Audit & Compliance
- Perform regular audits of employee time records, attendance data, and payroll-related transactions to ensure accuracy and compliance.
- Review timekeeping entries, schedule exceptions, missed punches, overtime, shift differentials, premiums, callback pay, on-call pay, and leave usage.
- Identify, investigate, and resolve timekeeping discrepancies and payroll-impacting issues.
- Ensure compliance with federal, state, local, and organizational payroll and labor regulations.
- Monitor adherence to collective bargaining agreements, attendance policies, and workforce management procedures.
- Maintain accurate documentation of audit findings, corrective actions, and process improvements.
Timekeeping System Administration
- Utilize and support UKG (or equivalent workforce management systems) for timekeeping audits and reporting.
- Analyze system-generated reports to identify trends, errors, inconsistencies, and compliance risks.
- Support system testing, upgrades, and implementation of timekeeping-related enhancements when applicable.
- Partner with Payroll, HR, and operational leaders to ensure system configurations align with business requirements and labor regulations.
Employee and Manager Support
- Serve as a subject matter expert for timekeeping policies, procedures, and system functionality.
- Respond to and resolve employee and manager inquiries related to timekeeping records and transactions.
- Provide guidance and education on proper timekeeping practices and compliance requirements.
- Deliver exceptional customer service while maintaining confidentiality and professionalism.
Reporting & Process Improvement
- Prepare audit reports and provide recommendations to improve timekeeping accuracy and operational efficiency.
- Identify recurring issues and proactively recommend process enhancements.
- Assist in developing and updating timekeeping procedures, training materials, and internal controls.
- Support organizational initiatives related to workforce management, payroll compliance, and operational excellence.
Job Requirements:
Required
- Bachelor's Degree in Accounting, Finance, Business Administration, Human Resources, or a related field;
- Minimum of 5 years of relevant experience in payroll, timekeeping, workforce management, auditing, or a related discipline.
- Experience working in a complex organization with multiple employee populations and multi-entity employment structures.
- Experience interpreting and applying labor agreements and employment policies.
- Experience supporting unionized work environments.
- Experience using UKG Workforce Management (UKG/Kronos) or related timekeeping systems.
Preferred
- Experience conducting timekeeping or payroll compliance audits.
- Experience supporting large healthcare systems with diverse workforce groups.
- Experience developing workforce management reports and process improvement initiatives.
Preferred Certifications
- Fundamental Payroll Certification (FPC)
- Certified Payroll Professional (CPP)
