The Patient Experience Representative is a position requiring excellent customer interaction skills. It is one the first points of contact with Elite DNA Therapy. The Patient Experience Representative is primarily responsible for contacting, interviewing and assisting patients in completing their New Patient paperwork prior to their appointments. This includes obtaining medical and surgical history.
The person in this role must be committed to delivering the highest quality service with an exceptional patient experience. It requires excellent verbal and customer service skills.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
This company provides services to individuals and coordination/support to psychiatrists, PA and APRNs. They focus on maximizing clinic efficiency and productivity through organized and prioritized duties, and collaborate with team members to ensure a positive client experience.