FIS Team Lead – Maritime (Mumbai)

DNV is the world’s leading classification society and a recognized advisor for the maritime industry, on a purpose to safeguard life, property, and the environment. We are looking for a Fleet in Service Team Lead to join this mission, by strengthening our team and ensuring continued high-value services to our customers. The position is based in Mumbai, India. Our Fleet in Service team is responsible for delivering surveys through various ports across India Subcontinent.

In DNV, we work with the key players in the maritime industry to navigate through the various challenges supporting customers to maintain operations towards 2030 and beyond. This is an opportunity with real impact of the future of shipping, and it is a business challenge competing against the best performers in a competitive global industry. You will be leading a highly motivated and dedicated team of surveyors.

General:

The FIS Team Lead will be responsible in leading the team and shall plan, co-ordinate, support, follow-up and improve station operations, to achieve DNV & Unit goals. Contribute to global FiS success in large, with focus on safety, quality, implementation, and results. FIS Team Lead shall engage and support customer technical queries, including efforts towards customers to manage quality and market needs.

Responsibilities / Expectations:

• Self-motivated and demonstrate resilience.
• Motivates, engages and empowers team members, aligned with DNV’s Purpose, Vision & Values.
• Conducts performance management with direct reports: Agrees on clear individual goals, gives timely and constructive coaching, feedback and praise, and measures and rewards performance appropriately.
• Has courage to drive individual performance and address challenging situations/issues as necessary.
• Carry out Surveys/Audits on board vessels as required
• Embraces the need for and drives the implementation of change
• Is curious and solution-orientation in daily work
• Engage to create data smart business and processes
• Builds an agile unit which focusses upon customer pro-activeness and responsiveness
• Follows up and ensures that requests received from external customers are responded to as promptly as possible.
• Handles difficult internal or external situations in a professional manner.
• Support the countries on the market development and customer relationship building
• Focuses on getting results through the team
• Sets and clearly communicates priorities and goals for the team
• Respond to internal requests promptly
• Plan, allocate and delegate work effectively