Fraud II

Xtreme Solutions, Inc. is seeking a detail-oriented and motivated Fraud Associate Level II to join our team at the Passport Headquarters in Washington, DC. In this role, you will work closely with the Client Fraud Program Manager (FPM) to perform data analysis and support the Fraud Program Office. This position requires a high level of accuracy, critical thinking, and the ability to manage multiple tasks efficiently. You will also be responsible for providing oversight and guidance to lower-level Fraud Associates and other contract staff.

Roles and Responsibilities:

• Data Management: Enter and maintain data in an in-house fraud database and perform quality control reviews.
• Data Analysis: Verify and analyze data from various internal, law enforcement, and commercial databases (e.g., LexisNexis, CCD, EVVE, CURP, CLEAR).
• Case Tracking: Track fraud case statistics and update the agency/center FPM SharePoint page.
• Stakeholder Interaction: Liaise with Security, other Document Centers, and various stakeholders including law enforcement and client agencies.
• Training and Development: Assist in the development of training materials and curriculum for client staff and provide training and oversight to lower-level associates.
• Case Review: Conduct analytical case reviews and assist in processing applications and fraud case paperwork.
• Administrative Support: Perform telephone and written inquiries, retrieve mail and file requests, and maintain paper and electronic file libraries.