Join Our Team as a Jr. Business Sales Engineer!
At DOCOMO PACIFIC, we connect people, innovation, and opportunity to help shape a brighter future for our island communities. Guided by excellence, respect, trust, teamwork, and the spirit of Ina’fa’maolek—working together for the greater good—we’re looking for a Jr. Business Sales Engineer to join our team.
In this hands-on role, you’ll support the Business Sales Engineering team with the deployment, installation, maintenance, and troubleshooting of technical solutions for business customers across Guam. The position combines field work, technical problem-solving, customer support, and project assistance, including GPS fleet systems, PBX/voice services, and customer installations.
What You’ll Do
- Install, configure, test, and verify GPS fleet tracking devices.
- Safely dismantle and reassemble vehicle dashboards and interior panels according to safety guidelines.
- Perform basic 12V automotive electrical wiring for GPS installations.
- Conduct routine maintenance, inspections, and troubleshooting of GPS hardware.
- Support customers with GPS platform functionality and system navigation.
- Assist with the deployment and support of hosted and on-premises PBX systems.
- Support SIP, VoIP, and analog telephone connections.
- Install and support customer premises equipment (CPE), switches, routers, and cabling.
- Conduct site assessments and gather technical requirements.
- Accurately document installations, service activity, and technical details.
- Collaborate with internal teams on projects and presales support.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED required.
- Technical or vocational training preferred.
- 1–2 years of relevant technical or field experience preferred, such as telecommunications, IT support, automotive electrical, or field technician work.
- Basic knowledge of GPS systems, PBX, SIP, VoIP, or telecommunications concepts is a plus.
- Valid driver’s license and ability to travel locally.
What You Bring
We’re looking for someone who is:
- Hands-On: Comfortable working with tools, equipment, vehicles, and technology.
- Technically Curious: Eager to learn telecommunications systems and troubleshoot technical issues.
- Customer-Focused: Professional, approachable, empathetic, and committed to meeting customer needs.
- Problem-Solving: Able to troubleshoot issues, remain calm under pressure, and make sound decisions.
- Self-Motivated: Works independently while knowing when to seek support.
- Team-Oriented: Works effectively with sales engineers, technicians, and internal partners.
- Adaptable: Comfortable working in a dynamic, field-based environment, including customer sites and outdoor conditions, while following safety guidelines and job requirements.
- Growth-Minded: Interested in developing a career in telecommunications, sales engineering, or technical services.
Work Schedule
This is a full-time position, with occasional flexibility based on department and company needs.
Why You’ll Love It Here
When you join DOCOMO PACIFIC, you’ll be part of a team helping connect our island communities and drive positive change for the future.
- Career Growth: Training and development opportunities to help you build your career.
- Community Impact: Every connection you install helps strengthen our island communities.
- Team Culture: A supportive team that works together with the spirit of Ina’fa’maolek.
- Benefits & Perks: Competitive pay, health coverage, paid time off, and more.
- Pride & Purpose: Be part of Guam’s trusted telecommunications provider, delivering “Tomorrow’s Islands, Today.”
Ready to Join Us?
If you enjoy hands-on technical work, learning new systems, working directly with customers, and being part of a team that connects businesses across our islands, we’d love to meet you.
Apply today and put your skills to work while building your career with DOCOMO PACIFIC.
DOCOMO PACIFIC celebrates what makes each of us unique. We are proud to be an Equal Opportunity Employer committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veterans, and individuals on the basis of disability or any other federal, state, or local protected class.
