Docupace is seeking a remote Production Support Engineer to work our overnight shift, midnight to 9 AM ET, Tuesday to Saturday.
Please note: This role is open to candidates who live in the U.S. and are authorized to work in the U.S. for any employer. We cannot offer visa sponsorship or transfer, and this role does not support OPT or STEM OPT.
Summary of Position:
The Production Support Engineer (PSE) works the overnight shift and keeps Docupace production systems and client data processing running smoothly across the Docupace products the team supports. PSEs are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline, and mature automation to our operating environments and the Docupace codebase.
As a Docupace Production Support Engineer, you will work across web application stacks, databases, operating systems, and client data feeds, applying best practices for availability, reliability, and data integrity. You will be part of the Production Support Team within the Technology Team, and the team's learnings feed back into the Engineering and DevOps groups. This role handles financial services client data that must be processed in the United States. All work, including on-call, must be performed from within the United States, and the successful candidate must pass a background check.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Docupace is a WealthTech platform that provides solutions for financial advisors and firms. They focus on streamlining operations, enhancing client experience, and ensuring compliance through their technology.